Knowledge Base
Guides & Tutorials
Everything you need to start ordering. From basics to advanced techniques.
7guides
40steps
✓Always updated
All Guides
📦
Beginner
How to Order Your First Haul
Complete step-by-step guide from finding products to receiving your package. Perfect for beginners!
12 min read
9steps
📋
Beginner
Order Status Guide
What each status means and how long to wait. Stop refreshing - understand the process!
4 min read
5steps
📍
Beginner
Package Tracking Guide
Why agent tracking fails and how to get real-time updates. Never panic about 'no updates' again!
5 min read
5steps
↩️
Intermediate
Returns & Refunds
How to return items and get your money back. Know your rights before shipping!
6 min read
5steps
📸
Beginner
Understanding QC Photos
How to read and evaluate quality check photos like a pro. GL or RL?
8 min read
5steps
✈️
Intermediate
Shipping Lines Explained
Choose the best shipping method for your haul. Speed vs cost breakdown for Poland.
7 min read
7steps
🧮
Beginner
Estimate Your Shipping Cost
Calculate shipping costs before you buy. Learn weight optimization tricks!
5 min read
4steps